Gupi Mobile — Connecting Together

Cookie Policy

Last updated: 25 May 2026

This Cookie Policy explains what cookies are, which cookies Gupi Mobile uses, and how you can control them. For details on how we handle personal data more broadly, see our Privacy Policy.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They allow the site to remember your preferences and actions over time. Some cookies are essential for the site to function; others are optional and require your consent.

We also use localStorage, a browser-based storage mechanism that works similarly to cookies. Where we refer to “cookies” in this policy, we include localStorage where applicable.

How We Obtain Consent

When you first visit our site, a cookie banner asks for your consent. You can accept all cookies, reject non-essential cookies, or customise your preferences by category. You can change your choices at any time using the “Cookie Preferences” link in our website footer.

Cookies We Use

1. Strictly Necessary Cookies

These cookies are required for the website to function and cannot be disabled. They are set in response to actions you take, such as logging in or setting your privacy preferences.

NameProviderPurposeTypeDuration
access_tokenGupi MobileStores your authentication JWT token (HttpOnly) to keep you logged in securely.Cookie30 days
auth_stateGupi MobileA non-sensitive flag that tells our JavaScript whether you are currently logged in, so the UI can update accordingly.Cookie30 days
gupi_cookie_consentGupi MobileRecords your cookie consent preferences so we do not ask you every visit.localStoragePersistent

2. Functional Cookies

These cookies allow us to remember choices you make and provide enhanced features. Disabling these may reduce some website functionality.

NameProviderPurposeTypeDuration
revamp_dismissedGupi MobileRecords whether you have dismissed the site notice banner so it does not reappear during your session.CookieSession

3. Analytics Cookies

We may use privacy-respecting analytics tools to understand how visitors use our site. These cookies collect anonymised information only (e.g. pages visited, time on site). No data is linked to individual identities without your consent. Analytics cookies are only set if you accept them in the cookie banner.

4. Performance Cookies

Performance cookies help us monitor site speed and reliability. They collect technical metrics such as page load times and error rates. No personally identifiable information is collected. These cookies are only set if you accept them in the cookie banner.

5. Third-Party Cookies

When you make a payment, our payment provider Stripe may set its own cookies to prevent fraud and comply with PCI-DSS security requirements. These cookies are governed by Stripe's Privacy Policy. We do not control these cookies.

ProviderPurposeMore Info
StripeFraud prevention, payment authentication (3D Secure), and PCI-DSS compliance during checkout.Stripe Cookie Policy

Managing Cookies

You can manage your cookie preferences in two ways:

  • Our cookie banner— click “Cookie Preferences” in the website footer at any time to change your choices.
  • Your browser settings — most browsers allow you to view, block, or delete cookies. Note that blocking strictly necessary cookies will prevent you from logging in or using core features.

For guidance on managing cookies in your specific browser, visit aboutcookies.org or allaboutcookies.org.

Changes to This Policy

We will update this policy when we change the cookies we use. The “Last updated” date at the top of this page reflects the most recent revision. If we introduce new categories of cookies, we will ask for your consent again.

Contact Us

If you have questions about our use of cookies, contact us at [email protected].